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HomeAutomotiveTools & EquipmentPower & Hand ToolsHand ToolsMRT 647KFG MARTIN 7 PC SET FIBERGLASS HANDLE BODY & FENDER SET |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 3 customer reviews )
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Most Helpful Customer Reviews
3 of 3 found the following review helpful:
A+ Customer Service Sep 23, 2011
By Stephen A. Hiller
Just got them yesterday and the pick end of the 164fg hammer wasn't perfectly rounded. I was a little annoyed given how much they cost so I called the customer service # on martin's website. The person I spoke with in the tool and forge department couldn't have been more helpful! They are shipping me a new one ASAP at no cost and they don't even want the other one back. I assumed they'd want me to ship the messed up one back at my own expense and they would send me a new one once they had received the defective one. Sadly this is how many "lifetime" warranties work today, but the guy from martin told me that in cases where they want the damaged item back they still ship the replacement immediately and pay return shipping on the old one as well. This is how customer service should be done! With regard to the tools themselves, these hammers and dollies are every bit as nice as the set snap on sells for $510. I'm an autobody student so I get a large discount from snap on and even with tax and shipping these were still about $75 cheaper. Also you can't get the snap on set with fiberglass handles which are nearly unbreakable and are a lot thinner right below the head than hickory handles which can really be handy in tight spaces. A lot of people don't like the additional shock absorption of fiberglass vs. hickory as it does reduce the feel and feedback of the hammer but I'll gladly take that trade-off for the thinner handles. Needless to say the hassle-free customer service has sold me on martin tools and I will undoubtedly be buying more of their body tools in the future...
Good Stuff! Apr 21, 2012
By boeck1
It pays to get the name brand when it comes to hand tools. Very well balanced for fiberglass handles while the workmanship of the hammer faces is first rate. The dollies are made of a super heavy alloy so you can feel that your holding a real tool in you hands. Excellent product!
Good product for good price Mar 09, 2012
By mrassman4
This set is as good or better than the Snap-On set. This set is a lot cheaper than the Snap-On.
Snap-On: $286 (if you a student) normal price $500
This Martin set I brought for $160.
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* Estimated shipping rate for US 48 states. Final rate calculated at checkout. |
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